Systems for Professional Service Providers

Are you in the Professional Services Industry?

The Professional Services sector of the economy cuts across many industries including franchising, legal, medical, accounting, building & construction (eg. architects, town planners, engineering consultants), business (eg. recruitment consultants, human resource management consultants, market researchers, PR consultants, events managers and many more). If you are running a business within the above mentioned industries, then we can help you to increase value and reduce inefficiencies by the successful ‘packaging’ of your services into robust systems.

What type of systems are we talking about? 

The successful delivery of services are often heavily dependent on an effective client database which is then integrated with delivery systems for example:

  • Client Relationship Management (our CRM can be integrated with MailChimp*)
  • Job Management
  • Training Management
  • Case Management
  • Sub Contractor Management
  • Project Management Systems
  • Many more depending on the nature of your business.
* MailChimp is one of the web’s leading and most used email marketing campaign applications.  eBMS has created a solution to ensure seamless integration with Mailchimp giving you the best of both worlds i.e. the ability to have a fully customised CRM system combined with one of the web’s best email marketing solutions.

 

All eBMS solutions include the following dynamic features:

  • Templates tailored to your data capturing needs,
  • Automated Workflow
  • BI Reporting (e.g. Dashboard & Charting Reports)
  • Automated Email Communication & Reminder
  • Web Based Platform
  • Spreadsheet Interfaced
  • Clear Audit Trail
  • Flexible Integration

How will eBMS benefit us? 

eBMS’ dynamic web-based platform or VBA solutions will enable your manufacturing business to:

  • Process more with less effort and to a higher quality by taking rigid, independent processes and transforms them into flexible choreographed business services that work together to create substantial business value
  • better facilitate business growth, improve performance, increase productivity, enhance staff effectiveness and better customer services.
  • make the necessary process improvement and automation faster, at a much lower cost and you’ll be able to better leverage your existing resources, thus giving you an even more positive effect on Return of Investment.
  • ensure most decisions are made in a much more consistent manner
  • maximize the financial return by minimizing time spent, maximizing the use of resources, and reducing waste to an absolute minimum.

Confused about whether a decision making or data capturing process should be automated?

You should automate those frequently occurring, highly variable decisions and reporting requirements that often need to be made in real time, such as:

  • Location-specific decisions, such as eligibility verification, case management compliance, reporting issues from the field, etc
  • Client-specific decisions, such as service authorization, priority assignment or case management alerts, reports and monitoring.
  • Service-specific decisions, such as resource availability, management alerts, cost implications and client feedback.
  • Process-specific decisions, such as workflow routing, approvals, reminders and flexible reporting.”