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Buy Now Live Demo Evaluation Special Offer

CRM
Management
System


Manage your sales & customer service enquiries with ease!
   
eBMS Customer Relationship Management Software System
  • From $7.92 per user per month *
  • Fully customisable
  • Simple workflow
  • Easy to use
  • Batch automatic scheduling
  • Cost effective
  • Web based
  • Scorecard / Dashboard reporting
  • Secure encrypted link

Any Industry, Any Business


Any Industry or business can use eBMS


eBMS is very flexible, it can be used for any industry or department within any type of business.

Every Business needs eBMS

Any Industry or business can use eBMS
eBMS encourages continuous business improvement, knowledge & process management. Ensure all of your business data is always accessible instantly.

No IT Support Required

No IT Support Required
Any person can manage and develop new or modify existing systems, no programming required.

* = 10 user system based on for 1 year rental

Details

Most leading CRM (Customer Relation Management) systems available in the market today offer an effective way of maintaining contacts and tracking sales activities.

These systems have been introduced to companies by the desire and need for sales and service departments to be closer to their customers. They have been effective in recording important information about customers, contact details, sales history, notes re various discussions, upcoming appointments and can provide basic reports for analysis.

These CRM systems can be limiting in that they don’t easily integrate with financial systems, MRP systems or any other database that may also contain company relevant data. Traditionally these systems have remained the pet software system for sales and service people.

Imagine if your company could have all the functionality of an advanced CRM system, but everybody in the company could enjoy its benefits!

eBMS is a web based process design, data capture and trend analysis system.

The first step is easy. Design your new CRM system based on the fields that are relevant within your current Customer contact systems (There may be more than one). Financial fields and any other customer or sales data, can be incorporated.

Once the new CRM is designed existing customer data can be imported for immediate use. Appointments can be instantly arranged using Outlook integration. Advanced reporting options are available using the eBMS report profiler. The right people can be assigned essential tasks through the simple workflow system that can automatically alert the next responsible person. Remote access is available so data can be input from the customer’s premises or any other offsite location.

Features
CRM Features
System Features
Corrective Action
 
  • Real time customer information for all authorised users
  • Import Spreadsheet Data
  • Logging actions from the system
  • Assign actions to the personnel
  • Management Dashboard
  • Create a workflow process
  • Pre-built and customized reports
  • Quick Server Content Access
  • eForms data entry
  • User eForm design
  • File Sharing
  • eForm Quick Search
  • Multi user
  • eForm same as the hardcopy form – wysiwyg
  • Web Link
  • Export to Excel, Word and PDF.
  • Data Integration
  • Linked eForms
  • Risk Management
  • Audit & Compliance
  • Non Conformance Management
  • Improvement Suggestions
  • Project Management
  • Corrective Action System
  • Workflow Enabled
  • Email Alerts
  • "My eForms" keeps all users on track
Enterprise Reporting
Data Collection
Audit and Security
  • KPI Measurement & Analysis
  • Strategic Planning & Forecasting
  • Excel Tabular Reports
  • Factory Performance
  • Customer Complaints Analysis
  • Comprehensive Charting
  • Multi User eForm input
  • Tabular eForms with profiling
  • Map Importing of data
  • Simple Data Migration
  • Calculated eForm input
  • eForms can be shared across companies
  • Linked eForms
  • Each eForm or List field change is documented with who, when and where information
  • Databases are password protected
  • Clients are password protected
  • Roles & Individuals Based Security System
  • Permission Reports
Maintenance
Possible Uses
eForm Objects
  • List Management
  • eForm design and modification
  • Full Transaction Audit Trail
  • Roles & individuals based security system
  • Workflow enabler
  • Automatic event scheduler
  • Centralised Filling System
  • Dynamic Charting and Enterprise Reporting
  • Project Management
  • Improve communication efficiencies
  • Automate and develop/modify processes cost effectively
  • Text / Date / Numeric fields.
  • Headings / Labels
  • HTML Text boxes
  • Drop down menus
  • Option & Check boxes
  • Hyperlinks
  • Attach Document Manager
  • Linked eForms Manager
  • BI Cells Charts
  • Images
Value
Financial
Customer Satisfaction
Audit and Security
 
  • Huge up front and ongoing savings over a tier one solution
  • Replaces the hidden cost of ad hoc databases and reporting
  • Minimises IT support costs
  • Prompt ROI
  • Workflow function provides exceptional cost savings
  • Improved Quality via continuous improvement and corrective action
  • Productivity Improvement
  • Issues Management
  • Improved Communication
  • Shared Knowledge
  • Improved Morale
  • Easy to use Workflow & email notifications, keeps tracks & ensures the task is completed
  • Simple to use
  • Hardcopy same as eForm
  • Easy to Scale
  • Minimal Training
  • Customisable Help Function
  • Workflow & My eForms ensures the task is completed
Other
Requirements
Support
Versions
 

Client Computer

  • Browser IE6+
  • Best viewed in IE 8

 
  • Upgrades
  • Training
  • Help desk & Web support
  • eForms library

Web Hosted Version Only

  • All eBMS products are rental systems by default.
  • For intranet eBMS product installations please contact eBMS
 

Pricing

Users Rental Time Duration Cost
2 12 months $ 499
5 12 months $ 650
10 12 months $ 900
50 12 months $ 2,900
Request Quote

* = Prices may vary dependent on system requirements. Discounts applied for larger orders. Any number of users can be purchased. All pricing is for a software as a service, hosted only. All pricing excludes GST.

Recieve an obligation free quote instantly!

Screenshots

Customer Relationship Management System

 Customer Relationship Management System Customer Relationship Management System
Customer Relationship Management System

 Customer Relationship Management System Customer Relationship Management System
Customer Relationship Management System

 Customer Relationship Management System Customer Relationship Management System

Support

We also service eBMS training packages to assist you with continuously improving your business with the use of data analysis. You can purchase the following support for eBMS; eForm Design, eForm Help, eForm/Process Automation, MS Office integration and more.

eBMS provides free email support, how ever phone support packages are available.

Free upgrades during the course of the rental period.

Support packages are available for design, ongoing